Your data, recordings, and notes matter.

1. Who We Are

VerbaNote, provides tools for recording,transcribing, summarising, organising, and exporting spoken content into structured notes.

Our service may be used for lectures, meetings, sermons, training sessions, educational content, and other spoken events.

2. Information We Collect

We may collect the following categories of information:

• Account information: name, email address, phone number, organisation, website, and social handle where provided.
• Device information: device ID, recorder status, battery level, connection status, input mode, and linked user account.
• Audio data: recordings uploaded from your VerbaNote hardware or app for transcription and processing.
• Generated content: transcripts, summaries, key points, practice questions, notes, PDFs, and library exports.
• Usage information: sessions used, subscription status, billing plan, export activity, and service interactions.
• Technical information: browser type, IP address, device type, network state, and diagnostic logs needed to operate the service.

3. How We Use Your Information

We use your information to:

• Create and manage your VerbaNote account.
• Pair and operate your recording device.
• Upload, process, transcribe, and summarise audio recordings.
• Generate practice questions, structured notes, and PDF exports.
• Save transcripts, notes, summaries, and exports in your library.
• Provide subscription, billing, and usage management.
• Improve reliability, security, and product performance.
• Respond to support requests and service enquiries.

4. Audio Recordings and Transcriptions

Audio recordings are processed so we can provide transcription, summary generation, educational notes, practice questions, playback, sharing, and export features.

You are responsible for ensuring that you have the right or permission to record, upload, process, or share any audio content submitted through the service.

5. Sharing and Export Features

VerbaNote may allow you to copy notes, export PDFs, share notes with classmates or team members, and send content through third-party apps such as WhatsApp or email.

Once you export, download, copy, or share content outside VerbaNote, that external platform’s privacy policy and security practices may apply.

6. Service Providers

We may use trusted third-party infrastructure and service providers to host the application, store data, process files, deliver AI functionality, manage authentication, support billing, and monitor service performance.

These providers are used only as needed to operate and improve the service.

7. Data Storage and Security

We apply reasonable technical and organisational safeguards to protect your data against unauthorised access, loss, misuse, alteration, or disclosure.

No online service can guarantee absolute security. You should protect your account credentials, use strong passwords, and avoid sharing sensitive access details.

8. Data Retention

We retain account information, device records, uploaded audio, transcripts, summaries, exports, and billing records for as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

You may contact us to request deletion of your account or certain stored content, subject to legal, operational, billing, or security requirements.

9. Your Choices and Rights

Depending on your location and applicable law, you may have rights to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of certain information.
• Object to or restrict certain processing activities.
• Request a copy of your information where technically feasible.
• Withdraw consent where processing is based on consent.

10. Children and Students

VerbaNote may be used in educational environments. Where the service is used by students, schools, universities, churches, organisations, or guardians are responsible for ensuring appropriate consent, permissions, and lawful use.

We do not knowingly collect personal information from children where parental, guardian, school, or organisational consent is legally required and has not been obtained.

11. Cookies and Similar Technologies

We may use cookies, sessions, local storage, and similar technologies to keep you signed in, remember preferences, support app functionality, improve performance, and protect the service.

12. International Processing

Your information may be processed or stored in countries different from where you live. Where required, we take reasonable steps to protect information according to applicable data protection laws.

13. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we may notify users through the website, app, dashboard, or another reasonable method.

Continued use of the service after an update means you accept the updated policy.